Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We ship by USPS and Fedex

Do You Ship Internationally?

Yes , depending on your country. Currently, we can ship to the following regions United States, U.K., E.U, Colombia

How Long Will It Take To Get My Package?

Generally anywhere from 2-7 business days depending on the mail class

PAYMENT

What Payment Methods Are Accepted?

We accept the following payments Visa, MasterCard, Discover, Amex

Is Buying On-Line Safe?

Yes, buying CBD from trusted manufacturers is safe. All the products we sell are vetted and have a 30-day money-back guarantee.

Order & Retunrs

How do I place an Order?

Simply choose the products you like to purchase, add them to your cart. Then proceed to checkout you can choose standard shipping or FedEx 2 day shipping.

How Can I Cancel Or Change My Order?

You can email help@andotherbrands.com or call 888-592-4989

Do I need an account to place an order?

No

How Do I Track My Order?

You will receive an order confirmation and email with a tracking number once shipped. All orders placed after 3pm EST ship the next business day.

How Can I Return a Product?

Yes, if you paid for shipping, we will provide you a return label, if you choose the free shipping option, you will have to pay for shipping back to 7351 Wiles Rd Ste 105 Coral Springs FL 33067. Once received, we will process your refund.
We’re Here to Help ! Contact us

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